FAQs

 

We attach great importance to the security of our site and in particular of your personal data. This is why we draw your attention to the importance of checking the reliability of a website before placing an order: company details, age, etc.

What payment methods does HoolyMolly™ accept?

We accept visa, MasterCard and American express cards with our secure payment partner Stripe. You can also pay us directly via PayPal and ApplePay .

What are the shipping times for your products?

We process and ship our packages within 24-48 hours. The delivery is done in 4-8 working days.

Do you ship all over the world?

Yes, we ship worldwide.

Do you provide product tracking/tracking information?

Yes, you will automatically receive a shipping confirmation email as well as an applicable tracking number directly on our site in the "Track my order" section. For any further information contact us at the following address: info@hoolymolly.com

Some items are missing from my order, what's going on?

Our products are shipped separately according to your order. If this contains, for example, articles from two different warehouses, there will therefore be two deliveries.

I received a damaged item. What can I do?

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: contact.info@hoolymolly.com and we will send you a similar replacement item as soon as possible.

 

I still have not received my order. What's taking so long?

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help in tracing your package, do not hesitate to contact us directly by email: contact.info@hoolymolly.com